Signing and Agreements

How transaction agreements work, what they contain, and how to sign.

Updated 1 April 2026

What Is a Transaction Agreement?

A transaction agreement formalises the price, quantity, collection terms, and responsibilities for a specific transaction.

For a new purchase transaction, the buyer accepts the agreement in the Buy Now or offer confirmation. The supplier does not complete a separate transaction-terms checkbox or workspace signature, so the transaction can advance directly to payment. Recycling transactions and older purchase transactions without buyer checkout evidence retain the bilateral workspace signing flow.

When an Agreement Is Generated

For purchase transactions, the agreed document is based on the terms the buyer confirms when:

  • A buyer accepts a supplier's terms (or vice versa), or
  • A buyer completes a Buy Now action on a fixed-price listing

For recycling transactions, an agreement is generated when a recycler accepts an enquiry.

For buyer-confirmed purchase transactions, the executed document is stored in the transaction after payment confirmation. Agreements that use workspace signing are available from the Documents tab during the signing step.

What the Agreement Contains

  • Full names and business details of both parties
  • Listing reference and battery details
  • Agreed price and payment method
  • Collection address and agreed schedule
  • Buyer acceptance evidence, or signatures and date for transactions that use workspace signing

The agreement is generated from the confirmed transaction terms and cannot be edited manually. Review the displayed commercial details before accepting them. If an older or recycling transaction uses workspace signing and a detail is incorrect, raise it with the counterparty before signing.

How to Sign

New purchase transactions do not have a separate workspace signing action. The buyer reviews and accepts the agreement in the Buy Now or offer confirmation, and then proceeds to payment.

For recycling transactions and older purchase transactions that still show the signing step, open the agreement from the Documents tab, review it, and click Sign. Once both required parties have signed, the agreement is locked and the transaction advances.

Unsigned Agreements

This applies only to recycling transactions and older purchase transactions that show a signing step. They cannot proceed until both required parties have signed. New buyer-confirmed purchase transactions do not wait for a supplier signature.

Accessing Signed Agreements

Signed agreements are permanently stored in the transaction record and accessible from your transaction history at any time. You can download a PDF copy from the Documents tab.

Recycling Confirmation Agreements

For recycling transactions, a second document — the recycling confirmation — is issued by the recycler when processing is complete. This follows the same signing process and becomes the final record of the transaction.