How Payments Work
The payer submits payment from the deal workspace after the parties sign. ReBattery collects the payment through Stripe as payment collection agent for the seller or service provider. The seller remains the supplier of the Goods or services and ships or performs directly for the buyer.
Checkout shows the payment methods available for the payer's region. ReBattery uses one canonical deal currency (GBP, EUR, or USD) for the listing, terms and payment.
Payouts
After payment clears, ReBattery records the full payment, marketplace commission and seller payable separately. The seller payable is held until the transaction reaches the required delivery or completion milestone.
- Buyers know payment is not released before the required confirmation.
- Sellers know payment has been collected before coordinating fulfilment.
- ReBattery does not purchase, own, take title to or resell the Goods.
Payment Status
Payment pending means the payment was submitted but has not cleared. This is normal for bank transfers and some card payments.
Payment received means Stripe confirmed the payment and ReBattery recorded the seller payable as held. Collection can proceed.
If payment fails, the payer can try again with another available method.
Delivery And Payout Release
For purchase deals, the buyer confirms receipt after the Goods arrive. The confirmation explains that ReBattery may then release the seller payout. Confirmation queues release; it does not mean the seller has already been paid.
ReBattery verifies that payment was received, no payout hold/refund/dispute blocks release, the payable amount still matches the deal ledger, and the seller's payout setup is active. The payout provider then processes the bank payout. The deal shows payout pending until the provider confirms that it has been sent.
Payout timing varies by recipient country, bank, currency and provider checks. A payout can also be returned after it was sent; ReBattery will notify the seller and operations if that occurs.
See Supplier Payouts for payout setup.
Tax And Invoice Readiness
Payout setup is separate from tax and invoice readiness. See Tax Readiness for payer location, tax IDs, legal seller identity and invoice setup.
Platform Fees
The marketplace commission and seller payable are recorded separately when payment is received. The agreed commission is shown in the deal financials. See Platform Fees.
Recycling Deal Payments
Recycling deals can involve payment in either direction. The enquiry and signed terms identify the payer, payee, underlying service or material supply, commission and seller/service-provider payable. Payout rules apply to the legal payee for that deal.
Refunds, Disputes And Holds
Refunds and disputes are handled with operations support in the MVP. An active dispute, pending refund or manual payout hold prevents release. A support decision cannot create a duplicate payout or bypass the normal financial eligibility checks.