Why a Complete Profile Matters
Your recycler profile is how buyers and suppliers find the right processor for retired batteries. A complete, accurate profile means better-matched enquiries, fewer batches you cannot process, and stronger positioning as a verified partner for compliant value recovery.
Most fields also feed the public recycler directory, so keeping them current improves how you appear in filtered searches and proximity matching.
Before You Start
You edit your recycler profile from your account settings.
- Sign in to your recycler account.
- Open Settings from the app sidebar.
- Under Organization, select Recycler Profile.
The recycler profile editor is available only to account owners. If you are a team member without owner access, you will be redirected away — ask an account owner to make the changes, or to update your role.
[!NOTE] If your business already has a public profile but you have not yet taken ownership of it, claim it first using your secure claim link. See Claim Your Recycler Profile.
The profile editor is organised into four parts: profile identity, an overview of your capabilities, your services, and your facilities and permits.
Profile Identity
These fields describe who you are and appear across your public profile and directory card.
- Display name — your business name as it appears publicly.
- Tagline — a short one-line summary shown in the directory card. Keep it specific (for example, "Lithium-ion reuse and black mass recovery, East Coast").
- Logo — uploaded through a crop dialog and stored as a 512×512 image (maximum 5MB).
- Website URL and LinkedIn URL — optional links back to your business.
- Country, region/state, and city — your primary location, used for proximity matching.
- Founded year — when the business was established.
- Annual processing capacity — for example, tonnes per year.
- Employee count range — a banded size of your organisation.
A header preview at the top reflects your identity changes, so you can see how your profile will appear to buyers before you move on.
Overview
The overview captures what you can process and at what scale.
- About — a description of your processing capabilities and what makes your operation different. This is your chance to set expectations clearly.
- Battery types accepted — the chemistries and formats you can reliably process (for example, Lithium-ion NMC, LFP, NCA, LCO, Lithium metal, Lead-acid VRLA or flooded, NiMH and other chemistries). This field drives how you appear in filtered directory searches, so only include what you can genuinely accept.
- Damage history accepted — whether you handle damaged, recalled, or compromised cells, so buyers do not send stock you cannot safely process.
- Minimum volume (kg) — the smallest batch you will accept. Batches below this threshold are not matched to you, which keeps your enquiry queue relevant.
[!NOTE] Be realistic with your accepted categories and minimum volume. Overstating capacity leads to enquiries you have to decline, while understating it hides you from searches you would actually win.
Services
The services section describes where and how you operate.
- Service countries — the countries you can collect or process within.
- Specialized process — any specialist capability you want to highlight (for example, hydrometallurgical recovery or cell-to-pack disassembly).
- Services offered — each service carries a status: Live, Pilot, or Development. This signals to buyers what is available now versus what is coming, so keep statuses honest to avoid mis-setting expectations.
Facilities and Permits
Facilities are the physical sites where you process or hold batteries. Each facility can carry its own permits and compliance documents.
Facilities
For each facility you can add:
- Facility name and full address — enter the address using the autocomplete field so the coordinates are captured automatically.
- Map coordinates — derived from the address you enter and used for proximity-based directory matching. If an address does not resolve cleanly, the coordinates may be missing, so keep your primary facility address precise.
- Primary facility — mark one facility as primary; this is the location emphasised on your public profile.
You can add, update, or remove facilities as your operation changes.
Permits and Documents
Within each facility, upload the permits and compliance documents that apply to that site.
- Document type — Permit, Certificate, or Other.
- Permit name, reference number, issuing authority, and country — so buyers can verify legitimacy.
- Expiry date — set this so you (and the platform) can track renewals.
- File format — PDF only, with a maximum size of 10MB.
[!NOTE] Uploading permits supports verified-partner status and helps demonstrate compliance. Submitted documents carry an approval status (pending, approved, or rejected) and may be reviewed. You can replace or remove a document at any time.
Completeness Checklist
Use this as a quick way to confirm your profile is ready for enquiries:
- Display name, tagline, and logo added
- Country, region/state, and city set
- Founded year, annual processing capacity, and employee count range filled in
- About text written
- Battery types accepted reflect what you can reliably process
- Damage history policy specified
- Minimum volume (kg) set
- Service countries and specialised process added
- Services listed with accurate statuses
- At least one facility marked as primary
- Permits and certificates attached where applicable
After You Save
Changes you save are reflected on your public profile and in the recycler directory. Your profile is visible to platform users and the public, while enquiries can only be submitted by registered users.
For an overview of how your profile appears in the directory, filtering, and how to pause enquiry intake when you reach capacity, see Recycler Directory and Profiles.