Deal Payment Protection on ReBattery
ReBattery uses a protected payment flow so buyers and sellers can transact with confidence.
1) Payment is captured and held
When the buyer pays, funds are captured through Stripe and linked to the deal. At this point, the seller does not receive payout yet.
2) Collection details must be agreed
After payment, the seller proposes collection details. The buyer can accept the proposal or reject it with required feedback. The deal only moves forward once both parties agree the collection plan.
3) Buyer confirms completion after receipt
Payout is released when the deal is marked complete. Buyers should only complete the deal after they have received and verified the batteries.
4) Why this protects both sides
- Buyers know funds are held until delivery is confirmed.
- Sellers know payout is released promptly once the buyer confirms handover completion.
- Both sides get a clear activity timeline of collection proposals, updates, acceptances, and rejections.
If a collection proposal needs changes, use the deal workspace actions to request updates and keep communication inside the deal thread.